What can make you feel like a CEO?

Being asked by the BBC for a response to allegations about supporting sweatshop labor through our supply chain made me feel like a CEO. I’m not going to dwell on that story here; you can read about what’s occupied a good chunk of my time since Sunday in my note to our community on the situation. What I will dwell on here is that feeling, because I told you I would share these things. I described it to a friend tonight as walking a tightrope without a net but with:

  • the confidence of knowing what’s right (Bennett would call this True North),
  • the reality that “what’s right” doesn’t always win,
  • a fear that the group misrepresenting facts could be the one you are trusting, (would they really lie to your face?)
  • an unsure audience watching every move,
  • some nay sayers hoping for a fall,
  • the press looking for a hook (and sometimes taking the bait without investigating), and
  • a family (our team) looking for a successful end.

The first and last points create the net for me. The rest of it makes the holes in the net bigger. While it isn’t over, as we still have more investigation to do, what makes the holes feel smaller is a comment like the one I received this afternoon from a team member, Lindsay Patross who said, “You know, we don’t talk enough about why we are proud to work for Spreadshirt. This answer and what’s behind it is one of the reasons I’m proud to work for Spreadshirt.” That “what’s behind it” is my first point, and her comment is the last.

And with that, I’ll leave you with my shirt for today…

Inquiry is
fatal to certainty
(a quote from Will Durant)

I wish more reporters practiced inquiry, like the BBC did. Because of our core values, I’m happy to answer the questions… the questions just need to be asked.

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