Knowing when to stop

I’m someone who craves quick and thoughtful decisions. (We called this “think smart, move fast” at Intuit.) Balanced with that, I’ve always been a believer in stopping meetings and conversations that are not moving forward; sometimes you just need the break to change the way something is progressing. Lately, the number of meetings and conversations I’ve stopped for this reason is more than I want. (Not an extreme, just more than the “rarely” that I like.)

My general guideline for knowing when to stop is if I find myself repeating the same thing in a different way a fourth time, it is time. The key point is “in a different way”. Make sure you are listening to understand the other party well enough to change your response to answer their objections, or clarify your position. You should also listen to hear the differences in their explanations. Overall, if you are both just repeating yourself, then you likely won’t move forward at all.

So that’s how I approach it… do you have any rules that you use for when something isn’t moving forward and how you solve that?

For what’s on my shirt, I have a line that is appropriate for this story, but actually happened to me a week or so ago. I was paying for parking at an automated machine. I swiped my credit card, and on the screen it said:

Waiting for an answer

Here I sit now waiting for your answer… and looking forward to the conversations this t-shirt starts when I wear it.🙂

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s